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How Roommatik self-check-in technology is enhancing the guest experience with SALTO

2020-05-04 Technology partners
How Roommatik self-check-in technology is enhancing the guest experience with SALTO

At SALTO Systems, we’ve always invested in research and development to continually refine and improve our solutions. One of the key areas that we devote a lot of time and energy to is in developing integrations with other technology partners. This allows us to combine and incorporate other leading technology with our products, which results in transforming hospitality for the better by providing innovative products and services to properties across the globe. This teamwork improves the guest experience, hotel management operations, and optimises security for hotel properties.

Hotel and hospitality guests today expect automation and solutions that allow them to control when and how they check-in, check-out, and access a guest room. By delivering, together with Roommatik self-check-in kiosks, a comprehensive range of self-check-in machines for all types of accommodation facilities, SALTO helps improve and streamline operations while also boosting overall customer service that gives guests more control over their stay and experience. Self-check-in has one of the greatest advantages going for it – guests have the power to choose when they use it and at their convenience.

Self-services in hotels – in terms of automated check-in, checkout, secure payment, etc. – leave more opportunity for human interactions and provide your guests with a hotel experience they value and want to repeat by facilitating their check-in experience without sacrificing their security and comfort.

Self-service is also timely: automated services and self-service technologies in times of social distancing, and integrating self-check-in technology into service operations, could help address some of the issues around staff safety and new guest access to help practice effective social distancing.

To simplify the check-in process through automation, deliver the digital experience, and improve guest relations, the Roommatik solution is fully compatible and integrated with the SALTO Hospitality platform: ProAccess SPACE front-desk management software. It can also be connected to your existing PMS or Channel Manager. The Roommatik and SALTO integration makes it possible to completely automate the check-in process, meeting all country-specific legal requirements. Many actions are now available from within the integration: retrieve reservation data, scan the guest’s ID documents, sign the registration form, accept credit card or cash payment, and issue the room key.

How Roommatik self-check-in technology is enhancing the guest experience with SALTO

The SALTO Hospitality technology partnership with the Roomatik guest self-check-in solution allows hotels to simplify processes such as check-in and check-out and enables an overall digital experience. Roommatik check-in kiosks are suitable for any SALTO installation and are compatible with any existing room key technology.


Roommatik self-check-in kiosk features:

  • Completely unattended check-in.
  • Get the physical smart room key in less than a minute.
  • Possibility of issuing more than one card. A copy for a family member, for example.
  • Possibility to send a mobile key to the guest’s smartphone.
  • 24/7 open reception desk.
  • Avoid the queues and improve your guest first impression.
  • 24/7 cross-selling or upselling operations.
  • Let your guest check-in in their own language. Kiosks support 15 different languages.
  • Maintains social distance.
  • Control the kiosk remotely. The Roommatik IoT platform allows remote operation to take control in assisting guests, remotely issuing a room key, gathering information, etc.
  • Integrates with SALTO ProAccess SPACE front desk management software and SALTO Systems' complete smart door locking range – door locks, wall readers, electronic cylinders, and smart locker locks.

 

SALTO Hospitality solutions – together with trusted technology partners – are about bringing better security and usability to both guests and hotel operators. Guests gain convenience without sacrificing security and facility managers distinguish their property with cost-effective solutions that clients truly value.

 

Connect with

Marta Zubiaurre

Marta Zubiaurre
Key Account Manager / Hospitality EMEA