Mobile Key Tech — Reduce Handing Over Access Credentials & Human Contact at Check-In

2020-09-02 COVID-19
Mobile Key Tech — Reduce Handing Over Access Credentials & Human Contact at Check-In

The world is currently coping with an unprecedented situation. Millions of people have been asked to stay home, stop travelling or work from home to stop the spread of COVID-19. Many hotel chains already use contactless smart technology such as mobile apps and digital keys to enable guests to seamlessly check-in and out, with coronavirus forcing the hotel and hospitality industry to adapt to new safety, security, and operations practices.

The SALTO Hospitality access control platform allows hotels to offer mobile check-in to guests, which reduces the number of human interactions and allows guests to access their room via SALTO’s native mobile access platform, JustIN Mobile. Using a smartphone, the guest is able to request the hotel room key prior to arrival. The hotel front desk is able to check the guest in via the Property Management System (PMS) and issue them a secure digital key directly to their smartphone.

The JustIN Mobile app replaces the need for a physical access card by securely sending a room key “Over the Air” (OTA)

 

How does it work?

The JustIN Mobile app replaces the need for a physical access card by securely sending a room key “Over the Air” (OTA) from SALTO’s ProAccess SPACE management software to a registered and verified iOS or Android device. The phone then uses Bluetooth Low Energy (BLE) to send a signal to the door’s electronic locks. If the phone is lost or stolen, access can immediately be updated via ProAccess SPACE.

With the JustIN Mobile application, SALTO has created an app that allows guests the power to manage check-in as well as additional aspects of a hotel stay from their smartphone. Guests can avoid lines at the front desk and check-in directly; replacing a physical room key with a smartphone by presenting the phone to the electronic lock on the door; access elevators; change rooms, and even check out. Additionally, staff members can manage visitor keys l to take advantage of digital technology to optimize guest satisfaction and the staff experience.

 

The JustIN Mobile app replaces the need for a physical access card by securely sending a room key “Over the Air” (OTA)

Using the JustIN app, the guest is able to download a mobile digital key and can then choose to go straight to their room, or they can ask for assistance at reception to ask for a regular check-in or a physical smart key. This enables the guest to make their own decision. Plus, the technology isn’t limited to hotel rooms – The mobile key can also be programmed to automatically use in the elevator, eliminating the need to touch buttons, on main entrance doors, car park barriers, meeting rooms, gym, locker rooms, guest services doors, and more.

Ensuring peace of mind for everyone who legitimately accesses a property, SALTO JustIN Mobile not only controls and secures guest rooms, it can also be used to manage all back-of-house doors used by staff, visitors and suppliers. Increasing security and safety by improving control of staff access and management of their access rights with digital key technology.

 

JustIN Mobile SDK

Add easy-to-use and secure mobile key and keyless access capabilities to your apps with the SALTO JustIN Mobile SDK.

Leverage the performance and usability of the fully native SALTO JustIN Mobile key delivery experience into your mobile app. Integrate JustIN Mobile for a fully-customised mobile digital key integration into your application with the JustIN Mobile SDK which is available for both iOS and Android. The JustIN Mobile SDK makes it easy and secure to incorporate smartphones as a part of your access control solution.

Whether you seek guest apps, PMS, room management systems, check-in solutions or complete building management systems solutions – you will find them by connecting to the SALTO Hospitality technology partner network. SALTO and our technology partners are driven by the opportunity for our hotel clients to provide a superior and safer guest experience to their clients, whether by offering mobile functionalities or superior security standards.

 

Connect with

Michael Cline

Michael Cline
VP Hospitality Sales SALTO USA